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Yes. If the book you received is damaged, please contact us at OnlineBookOrders@chambersandpartners.co.uk and we will be happy to provide a replacement copy.
Who will pay for the postage and packaging of the replacement guide?
If you require us to send you a replacement, we will cover the postage and packaging costs.
What is your cancellation policy?
If you find that you have ordered the wrong book, or placed a duplicate order, you may cancel the order by e-mailing OnlineBookOrders@chambersandpartners.co.uk within 14 days of the order being placed. You can return the book to us, at which time we will issue you a refund for the full amount of the book plus postage and packaging. Books may be returned to:

Chambers and Partners
39-41 Parker Street
United Kingdom
How can I have a refund for my order?
If you follow the instructions above, we will issue you a refund by returning the cost to the method of payment you used.
This guide is not what I expected. How can I return it?
You may return the guide to us at the address above within 14 days of purchase, at which point we will issue you a full refund.
You posted a wrong guide. Will you replace it?
If you receive the incorrect guide, we would ask that you return it, and we will provide you with the correct guide for no additional charge.
Are there any export restrictions?
We cannot ship books to countries the British government has sanctions against. Otherwise, there are no export restrictions.
What currency do you use on your website?

All prices are listed in Pounds Sterling. All invoices are issued in Pounds Sterling, and should be paid in Pounds Sterling.
Does the price include VAT?
There is no VAT on the cost of books.
How can I pay for my book?
We accept both VISA and Mastercard as payment methods for books.
When will I receive my book?
Purchasers in the United Kindom, Europe, and the United States can expect their book to be delivered 3-5 business days from the time the order was completed. Delivery times vary for the rest of the world.
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